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Absolutely. Once your order has been processed, you will receive a tracking code sent directly to your email. This code allows you to follow your package from the moment it leaves our facility or warehouse until it arrives at your door. If tracking is ever delayed or not updating, it usually means the carrier is still processing the package, so feel free to check back after a few hours.

All items are final sale. Because many pieces are sourced specifically per order and undergo custom shipments, we’re unable to accept returns or exchanges once an order has been placed. However, if your item arrives damaged or incorrect, please contact us within 48 hours of delivery, and we will review the issue and find a solution. Customer satisfaction is important to us, and we’ll always make sure genuine issues are handled properly. View our return policy here.

Shipping times depend on your location. Our warehouse is located in Toronto, ON. Canadian-based customers' orders typically arrive within 5–8 business days. Orders from the USA may take anywhere from 8–12 business days, depending on processing, quality checks, and courier speed. We keep you updated throughout the process so you’re never left wondering where your order is. You are also welcome to call or email us at anytime. View our Shipping Policy here.

Yes. Many of our customers request colors, styles, or pieces beyond what we showcase online. Whether it’s a specific shade of quarter zip, a matching tracksuit, or something from categories like joggers, tees, and sweaters, we can often source it. Simply submit a custom request through our form, and we’ll confirm availability, pricing, and lead times before placing the order for you.

We accept major credit and debit cards, as well as American express and Paypal. Pay through our secure checkout powered by Stripe. Your payment information is encrypted and never stored on our servers. If your payment doesn’t go through or you experience an issue at checkout, you can reach out to support and we’ll help you complete your order manually if needed.

Yes, the items you receive will match the style, colors, and details shown on our website. We photograph our pieces in natural lighting so what you see is a realistic representation of the product. Variations may occur from screen to screen depending on your device’s brightness or color settings, but overall the item you receive will look just like the product images.

Our pieces are true to size, similar to what you’d expect from regular everyday clothing. They’re designed to have a clean, comfortable fit — not too tight and not overly loose. If you normally wear a medium, a medium should fit you the same here. The material has a smooth, flexible feel that sits well on the body, so you get a fitted look without feeling restricted.